Your customers are on the move. Trellis lets you connect with your customers on their terms. They can order, schedule, or chat directly with you ensuring that their questions are answered and their orders are completed just the way they wanted.
Currently we are not integrating with POS vendors, but based on customer demand, and type of system, Trellis plans to add this functionality in future releases.
Yes, you can send the orders to a wireless printer.
The on boarding / setup accounts for getting the business profile set up including inventory, payments and account profile. We can certainly discuss a reduction in the fee.
16 gig WiFi is acceptable.
WiFi is recommended, 3G should only be used as a backup.
The business console is a web application that can be run on Google Chrome and Safari desktop browsers
Trellis will set up a secure payment through our platform using a credit card. (If needed we can accept a check.)
Trellis will be promoting its early adopters with outbound campaigns to drive usage throughout the platform. Trellis uses Facebook, Twitter as well as email marketing to drive awareness. In addition, we can develop co-marketing materials with our merchant partners.
We do not have any contracts that commit you to a length of usage. We have a Terms of Use agreement outlining the legal parameters similar to Apple. You may stop using Trellis at any time.
Merchants will get paid via the agreements set up with their merchant bank provider.
A dedicated support number and email will be provided to all merchants.
You will receive monthly statements from Trellis.
Yes, we will have the ability to provide premium placement in your category. We will be charging an additional fee for this service. The timetable for this functionality is towards the end of the year.